Empower Your Team:Comprehensive User Training for Seamless Property Management
Proper user training is an essential component for the successful implementation and usage of a Property Management solution. REDA ensures that every member of your team not only uses the platform to the best of their ability, but is also empowered to display its usability to all your stakeholders
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Elevate Your Team's Performance with Expert User Training
Before training, we understand the specific roles and responsibilities of the users through our Discovery Call. Different users may have different training needs.
We then create a comprehensive training plan that outlines the training objectives, content, and delivery methods. This includes Identifying key modules or features that users need to be proficient in.
REDA ensures that all user questions are documented and training materials, which may include user manuals, video tutorials, and step-by-step guides are provided.
Depending on your preferences and circumstances, virtual training one-to-one or group sessions are conducted. Virtual training sessions are recorded for future reference to address hurdles such as language, location and time-zone barriers.
REDA establishes a feedback mechanism for users to provide comments and questions during and after training. This helps address any concerns or confusion promptly.
A transition plan is developed for users to start using REDA in their day-to-day operations. The REDA team provides complete technical support during the initial phase of adoption and general support services for as long as required.
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